FAQ - How to Apply an Overpayment to an Account



An Overpayment can be applied to an unposted order from the order view page or from the payments tab under Accounting.


Adding an Overpayment from the Order View Page

Step     Action

  1.      Select {New} under Payments. A New Payment modal window will open.

  2.      Complete the fields.  

Field
Description
Deposit
Select an existing deposit from the drop-down menu or create a new deposit by selecting the {New Deposit} button.
Type
Select a payment Type from the drop-down.

Note: These options can be modified
Reference Number
Enter value for the Reference Number.
Date
Current Date set as default. Select Calendar icon to change date.
Amount
Enter value for the payment Amount.

  3.      Select {Save}. A results window will pop-up to indicate the payment added.The balance of the overpayment 

           will appear in parenthesis.



  4.      Select X to close pop-up results window.


Adding an Overpayment from the Payments Tab Under Accounting

Step     Action 

  1.       Select {New} under Payments. A New Payment modal window will open.


  2.      Complete the fields.

Field
Description
Deposit Code
Select a Deposit Code from the drop-down menu, if applicable.
Created By
Select a Created By option from the drop-down menu, if applicable.
Customer

Select a Customer from the drop-down menu.

Note: Once a Customer has been selected, their Orders with Balances will appear.
Type
Select a payment Type from the drop-down menu.
Reference Number
Enter a Reference Number, if applicable.

Date

Default Date will be set to the current date. To modify Date, click the date field to pull-up the calendar drop-down.
Amount

Enter a value for the payment Amount.
Note: The payment Amount should be equal to the Total of Selected Items.
Orders with Balances
Select Orders with Balances to be paid by checking boxes on the left-hand side. To select all orders, check box on the left-hand side above Order#.


  3.      Select {Pay} or hover mouse over arrow on the right-hand side of pay to open 

           drop-down menu and select a payment method. A results window will pop-up 

           to confirm the payments saved successfully.

          

  4.      Select to close the pop-up results window.