Customers & Contacts

FAQ - How do I Merge a Duplicate Customer/Contact?
Back A duplicate customer/contact may be created for a single company due to a small discrepancy in name (e.g. Daisy Flower Co. and Daisy Flower Inc., Dave Jenson and David Jenson). If a customer...
Sat, Jul 31, 2021 at 4:49 PM
FAQ - How do I Bring Back a Deleted Customer?
Back Deleted entries in DocketManager can be brought back by going to Settings > Admin section > Deleted and selecting the appropriate tab. Restoring Deleted Customers   1.       Go to...
Fri, Jun 3, 2022 at 12:19 PM
FAQ - What is a Marketing Campaign?
Back A Marketing Campaign is a tool that can be used to organize all mail and email campaigns for a customer.    Each campaign can be assigned a name, customer, and due date in the basic set...
Wed, Jul 14, 2021 at 3:17 PM
FAQ - What is the difference between a Marketing Campaign and a Marketing List?
Back Marketing Campaigns  A Marketing Campaign is a tool that can be used to organize all mail and email campaigns for a customer.  Each campaign can be assigned a name, customer, and due da...
Wed, Jul 14, 2021 at 3:18 PM
FAQ - How Do I Setup Budgets on Customers and Contacts?
Back Budgets can be setup for a specific customer, meaning that it will be a budget designated for that customer's use. The allocation of funds and budget depletion are all done on t...
Sat, Jul 31, 2021 at 4:53 PM
FAQ - Do I Need to Set an Approver for a Contact Assigned the Role 'Online Order Placer - Needs Approval'?
Back If a contact has been assigned the role 'Online Order Placer - Needs Approval', you will need to set an approver for them on their Contact Edit page. The contact will not require app...
Wed, Nov 18, 2020 at 2:04 PM