Add a Production Workflow Queue
Settings > Dockets > Production
- Click New
- Enter a Queue Name
- Select a View
- Select a Default Sort Order
- Select which Users will have Access to the Queue
- Provide an Online Name and an Online Description
This is the information that the end user will see on an Order Status page - Click Save
Edit a Production Workflow Queue
Settings > Dockets > Production
- Hover mouse over the name of queue to be edited
- A pencil icon will appear on the right-hand side of the name
- Select the pencil icon
- Make necessary edits
- Click Save
Duplicate a Production Workflow Queue
Settings > Dockets > Production
- Check the box to the left of the queue to be duplicated
- Click on Duplicate
- A copy will be created that can be edited using the steps shown above
create new ticket
check ticket status