Payments can be applied to one or more orders for full or partial amounts. A deposit on invoice (down payment on an unposted invoice) is processed like a regular payment but DocketManager can tell the difference when applying GL accounts.
Adding a Payment
Step Action
1. Select {New} under Payments. A New Payment page will open.

2. Complete the fields.
| Field | Description |
| Deposit Code | Select a Deposit Code from the drop-down menu, if applicable. |
| Created By | Select an option from the drop-down menu, if applicable. |
| Customer | Select a Customer from the drop-down menu. |
| Type | Select a payment Type from the drop-down menu. |
| Reference Number | Enter a Reference Number, if applicable. |
| Date | Default Date will be set to the current date. To modify Date, click the date field to pull-up the calendar drop-down. |
| Amount | Enter a value for the payment Amount. |
3. The option to select Orders with Balances or Orders included in Payment
will become available once a Customer has been selected. Check boxes on the
left-hand side to select Orders the payment should be applied to.

4. Select {Pay} and then select a payment option from the drop-down.
5. A results window will pop-up to confirm the payments
saved successfully.
Editing a Payment
Step Action
1. Hover mouse over the name of payment to be edited. A pencil icon will appear
on the right-hand side of the name. Select the pencil icon.
The Payment edit page will open.
3. Make required changes.
4. Select {Save}. A results window will pop-up to confirm the payment
has been saved.
Deleting Payments
Step Action
1. Select entries under Payments to be deleted by checking boxes on
the left-hand side. All entries can be deleted by checking box to left
of {New} under Payments.
2. Select {Delete}. A window will pop-up to confirm selected items to be deleted.
3. Select {OK} to delete selected items. A results window will pop-up to indicate
the selected payments have been deleted.
Generating a Deposit Ticket
Step Action
1. From the selected Deposits edit view page, select {Deposit Ticket} under the
Payments section.

A new tab will open showing the Deposit Ticket.

create new ticket
check ticket status