create new ticket
check ticket statusStep Action
1. Select {Settings} and then select {Products} under Online Ordering.
2. The search criteria that can be used include:
| Field | Description |
| Name | Enter a full or partial Name. |
| Product Description | Enter a full or partial Product Description. |
| Product Number | Enter a full or partial Product Number. |
| Template Name | Select a Template Name option from the drop-down menu. |
| Customer Name | Enter a full or partial Customer Name. |
| Has External Identifier | Select Yes or No. |
| External Identifier | Enter an External Identifier. |
| Tags | Select some Tags options from the drop-down menu. |
| Press | Select a Press from the drop-down menu. |
| Vendor | Select a Vendor from the drop-down menu. |
| Stock Name | Enter a full or partial Stock Name. |
| Stock Weight | Enter a Stock Weight. |
| Stock Size | Enter the Stock Size (Width x Length). |
| Stock Color | Enter a full or partial Stock Color. |
| Stock Finish | Enter a full or partial Stock Finish. |
3. Once Search criteria has been entered, select {Search}. To clear all search
criteria, select {Clear}.