Product is essentially a pre-made job item that can be used for orders internally, online, or on POS. When creating a product, a job template can be used to pre-fill specifications during setup but it is not necessary. It can also be setup with files, tasks, notes, outsourced vendor, etc.  


  • Any changes made directly to the product will override anything that had pre-filled from a template
  • Once a template has been added to a product item, changes made to the template will not live-up date to the product. This is to ensure that pricing changes are not applied to a product that has already had custom pricing applied to it.  

Step     Action

  1.       Select {Settings} and then select Products under the Online Ordering section.

  2.       Hover mouse over the Number of product to be edited and select the pencil icon that 

            appears on the right-hand side. The Product view page will open. 



  3.       Make required changes.

ActionsThe following actions can be taken on a Product:

This provides a snapshot summary of the Product Item/Production details.
Opens the Item Edit page.

Note: Items can also be edited directly from the Item view page from the Production details section.
Email Generates an email for the selected product item. 
Create Job Template Creates a job template from the selected product item.
Create ProductCreates a product from the selected product item.
Production Details
This shows Production Details for the selected Product.

For more information on editing Production Details on a Product Item:

Department Items

To add, edit or delete Department Items. (See Items - Department Items)
FilesTo add, download, or delete Files. (See Items - Files)

To edit, add, or delete Notes. (See General - Notes)

To edit, add, or delete Tasks. (See General - Tasks)