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check ticket statusTo Navigate to a Portal page:
Step Action
1. Select {Settings} and then select {Online Configuration} from the Online Ordering
section.
2. Hover mouse over the name of desired portal page and select the pencil icon that appears on
the right-hand side of the name. The Portal edit page will open.
Adding to the Product List
Step Action
1. Select {Add} under Products on the Portals edit page. An Add Product modal
window will open.
2. Select items to be added by checking boxes on the left-hand side. To select all
items, check box above Item.
3. Select {Add}. A results window will pop-up to confirm the product items successfully
added to portal.
Editing Items on the Product List
Step Action
1. Hover mouse over Name of item to be edited and select the pencil icon on the right-hand
side.
The Product Item view page will open.
To make changes, see Items-View.
Sorting Products
Step Action
1. Select {Sort} under Products section. An Edit Product Sort modal window will open.
2. Sort products listed under each group by dragging the triple bar icon ☰ on the left-hand side of
each item upwards or downwards to rearrange the order.
Note: Items can only be rearranged within existing product box. Items cannot be moved
between product boxes.
3. Select {Save}. A results window will pop-up to confirm sort order updated.
Removing Items on the Product List
Step Action
1. Scroll to Products section and select items to be removed by checking boxes on the
left-hand side of product name. To remove all items, check box to left-hand side of
{Add} under Products.
2. Select {Remove}. A window will pop-up to confirm selected items to be removed.
3. Select {OK}. A results window will pop-up to confirm the product successfully removed.