Integrations - Gmail & Authentication

If you will be using Gmail to integrate email with Docketmanager you must use Port 587

Designating an External Mail Server

Step      Action

  1.        Select {Settings} and then select {Integrations} under the Admin section. The Integrations 

             edit page will open.

  2.        Complete the following fields under the Email section.




Enter the Gmail Host address.


Enter the Port: 587


Enter your email address.


Enter your email password.


Select to switch SSL to Yes - this is required by Gmail.

  3.       Select {Save}. A window will pop-up to confirm Email settings successfully saved. 

            A panel will now appear to allow mail server to be tested.

Testing Mail Server

Test email will use the MIS from Name/Address as the sending mail address and will send the test email to the address provided by the user.

Enter the To Email Address and select {Send}. 

If you have two-step authentication enabled on your Gmail account, you must complete the steps below to authorize DocketManager's access of your account or you will get the following error:

"An error has occurred: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required."


To do this, visit the following link which will take you to your Gmail Security Settings:

Step      Action

  1.        Under {Signing In To Google} click {App Passwords


  2       Select {Mail} and then select {Other (Custom Name)}

  3       Enter a name for this authorized app password such as {DocketManager} then click {Generate}

4.        A password will be generated for use with DocketManager. Use this password in the integration instead of your email password.