If you will be using Gmail to integrate SMTP email with DocketManager, you must use Host Name smtp.gmail.com and Port 587.


Designating an External Mail Server

Step      Action

  1.        Select {Settings} and then select {Integrations} under the Admin section. The Integrations 

             edit page will open.


  2.        Complete the following fields under the Email section.


Field
Description
Host Name
smtp.gmail.com
Port
Enter the Port: 587
Username
Enter your email address.
Password
Gmail App Password (see step 3)
SSL
Select to switch SSL to Yes - this is required by Gmail.



  3.  Set up an App Password to be used in the credentials above.


To do this, click on the following link which will take you to your Gmail Security Settings: https://myaccount.google.com/security


Step      Action

  A.        Under {Signing In To Google} click {App Passwords

                



  B.        Select {Mail} and then select {Other (Custom Name)}



  C       Enter a name for this authorized app password such as DocketManager then click 

             {Generate}



D.        A password will be generated for use with DocketManager. Use this password in the 

           integration instead of your email password.




4. After adding the Gmail App Password, select {Save}. A window will pop-up to confirm Email settings successfully saved. 

            • A panel will now appear to allow mail server to be tested.


Testing Mail Server


Test email will use the MIS from Name/Address as the sending mail address and will send the test email to the address provided by the user.


Enter the To Email Address and select {Send}. 



Below are some links if you are having issues with your email replying back to the correct sender: