General - Hierarchy of Handling Fees
The handling fee covers the cost for the packaging, repackaging and movement of goods. A handling fee can be assigned as a percentage or dollar value. As the handling fee can be added in multiple ways on DocketManager, a hierarchy exists for applying the fee.
The handling hierarchy is as follows:
1. Customer - The handling fee can be added directly to the customer's settings. (See Customers-Financial)
2. Online Portal - The handling fee can be added directly to the Online Portal settings.
3. Shippo integration with online customer (See Integrations-Shippo)