Settings > Admin > Custom Export
The Custom Export page displays two tabs: Customers / Contacts and Orders / Items
Customers / Contacts Tab
The Customer / Contact tab includes Search Filters and Selections that are specific to Customers and Contacts that exist in your system under CRM > Customers / Contacts.
- Check the box to the left of any selections that you would like included in your export file
- Use the Search Filters on the left of the page to refine your search
- Click Export
- Depending on your browser settings the exported .csv file with either open or save to your computer
Notes:
- At least one selection must be checked or your export will not include any data.
- If a combination of Customer and Contact columns/search filters are selected, the export will generate with multiple lines per Customer# - 1 for each contact.
Orders / Items Tab
The Orders / Items tab includes Search Filters and Selections that are specific to Orders and Items that exist in your system under Orders > Orders / Items (tab). The functionality is the same as above but is also presented below.
- Check the box to the left of any selections that you would like included in your export file
- Use the Search Filters on the left of the page to refine your search
- Click Export
- Depending on your browser settings the exported .csv file with either open or save to your computer
Notes:
- At least one selection must be checked or your export will not include any data.
- If a combination of Order and Item columns/search filters are selected, the export will generate with multiple lines per Order# - 1 for each item.
Smart Lists
Once you create a Custom Export selection a Save icon will appear to the right of the word All at the top of the page. Clicking on the Save icon will allow you to create a Smart List.
Create a Smart List
- Make at least one check box selection and utilize Search Filters if needed (not required).
- Click the Save icon to the right of the word All
- Enter a Name for your Smart List
- Click Save
Select a Smart List
Navigate to either the Customer / Contacts or Orders / Items tab that the Smart List was created in.
- Click on the down Arrow to the right of the word All
- Select a Smart List from the dropdown
- The saved Selections and Search Filters will be applied
- Click Export
Edit a Smart List
Navigate to either the Customer / Contacts or Orders / Items tab that the Smart List was created in.
- Click on the down Arrow to the right of the word All
- Select a Smart List from the dropdown
- The saved Selections and Search Filters will be applied
- Make additional Selections and / or apply additional Search Filters
- A Checkmark icon will appear to the right of the Smart List name
- Click the Checkmark to Save the revisions
Delete a Smart List
Navigate to either the Customer / Contacts or Orders / Items tab that the Smart List was created in.
- Click on the down Arrow to the right of the word All
- Select a Smart List from the dropdown
- an X icon will appear to the right of the Smart List name
- Click the X to delete the Smart List
create new ticket
check ticket status