GL Account Breakdown - Untracked Items

An Untracked item appears when an order item is posted with untracked revenue.

The Untracked item can be caused by:

• A GL Account not being assigned to something on the order item (ie. No GL assigned to a timer, stock, department item, etc).
• A value being overridden and applying to a press where no press was assigned.

The name will appear as 'Untracked ______________' and  will provide some guidance to what is untracked on the item. 

To Add a GL Account:

Step      Action

  1.        Select {Settings} and then select {GL Accounts} under Accounting section.

  2.        Review the GL Accounts and see if one may be missing that needs to be assigned for your Untracked item.

  3.        If GL Account was not assigned, select an option from the corresponding drop-down field to assign a GL Account. The change will automatically save. 

  4.        Select {Accounting} and then select {GL Account Breakdown} tab. If the unassigned GL resolved the issue, the untracked item will no longer appear.

If the untracked item was not resolved by adding a GL Account or you were unable to locate an unassigned GL Account, the order item should be reviewed.   

Note: Before making changes on the order item, you will want to ensure 'Can Manually Enter Invoice Date' and 'Unpost Orders from past months' toggle switched to YES. This will allow orders to be unposted and changes to be made while keeping the original invoice date. These toggles should be switched back to NO once changes no longer need to be made. For more information, see Settings - Financial.

To Add a Press:

Step     Action

  1.       From the GL Account Breakdown tab, select + icon for the Untracked item. This will expand the table to show the order item that is untracked.

2.         Hover mouse of over the Item# and select the pencil icon that appears on the right-hand side. This will redirect you to the Item view page.

3.         Review the Quote table for the item. If there is a value under Press but no Press tab appears under item details, no press was assigned and this amount is untracked.

4.         Select the Order# on top left-hand side. This will redirect you to the Order view page.

5.         Select {Actions} and then {Unpost} from the drop-down to unpost the order. 

6.         Hover mouse of over the Item# and select the pencil icon that appears on the right-hand side. This will redirect you to the Item view page.

7.         Enable edit and select {Press} tab.

8.         Select the pencil icon to right-hand side of press fields. Press fields can now be edited.

9.         Select an option from both Press field drop-downs and then select disc icon to save. The press will now be added to the item.         

            Note: A generic press can be setup, such as 'No Press' option, with an assigned GL Account, for situations like this where the item may not require a press but an override could cause a press amount.

10.       Select the Order # on top left-hand side. This will redirect you back to the Order view page.

11.       Select {Actions} and then {Post} from the drop-down to post the order.

12.       Select {Accounting} and then select {GL Account Breakdown} tab. If the unassigned press resolved the issue, the untracked item will no longer appear.