Payments can be applied to one or more orders for full or partial amounts. A deposit on invoice (down payment on an unposted invoice) is processed like a regular payment but DocketManager can tell the difference when applying GL accounts.

There are a few ways a Payment can be added.

  • CRM > Customer View > + icon on Payments section
  • Accounting > Payments  > New


Adding a Payment

Step     Action 

  1.       Select {New} under Payments. A New Payment modal window will open.




  2.      Complete the fields.


Field
Description
Deposit Code
Select a Deposit Code from the drop-down menu, if applicable.
Created By
Select a Created By option from the drop-down menu, if applicable.
Customer


Select a Customer from the drop-down menu.

Note: Once a Customer has been selected, their Orders with Balances will appear. 

Type
Select a payment Type from the drop-down menu.
Reference Number
Enter a Reference Number, if applicable.
Date

Default Date will be set to the current date. To modify Date, click the date field to pull-up the calendar drop-down.
Amount

Enter a value for the payment Amount.
Note: The payment Amount should be equal to the Total of Selected Items.

Orders with Balances

Select Orders with Balances to be paid by checking boxes on the left-hand side. To select all orders, check box on the left-hand side above Order#.


  4.      Select {Pay} option. The Credit Card Payment option will open the Credit Card Payment modal. 

           (See General - Payment Methods)