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check ticket statusThe Customer View Info Box data is divided into the following sections:
Total Balance
Total balance of all Customers orders. A breakdown of 30-60-90 day balance can be viewed by hovering over Total Balance.
Active Orders
Total value of active orders.
Active Quotes
Total value of active quotes.
This Year
Total value of orders from the current year.
Last Year
Total value of orders from the previous year.
Average Days to Pay
Shows the average number of days it takes for an order to be paid. If orders are prepaid before being posted the days to pay will be recorded as zero. In the past prepayments were recorded as negative values which skewed the Average Days To Pay value.