The settings for Active User Queues allow you to change the name, view type, and access for users.

Changing Active User Queue settings

Step     Action

  1.       Select {Settings} and then select {Production} under Dockets.

  2.       Scroll down to the Active User Queues section. The table shows the Name of users who are 

            using Active User queues, the View type for the queue, and Access level. To add another user 

            to your Active User queue, you need to grant them access. First, click on the edit pencil next 

            to the name of who you want to see in your Active User area.

    3.      Under {Access}, select your name. This will allow a tab for the person in the Name field to 

            be visible when one of the users in the Access field uses Active User Queues.

   4.      Go to {Production} in the navigation menu and {Active User}. You can now see another tab 

            for the person you gave access to.