Order items that have files attached, such as customer files, proof files, etc., can be downloaded from the order level instead of going into each item.

Step     Action

  1.       Select {Orders} in the navigation menu on the left-hand side.

  2.       Search for the order containing the item(s) that you want to download files from.

  3.       Select the order you want by clicking on the order number to go to the Order view.

  4.       Select the Checkbox next to the order item(s) that you want to download files from.

  5.       Select the {Download} button.

  5.       Select the Checkbox next to the file(s) that you want to download.

  6.       Select the {Download} button. Your browser will prompt you that the files are downloaded.