The incoming Zapier integration allows information to be sent into DocketManager with each of the following actions.
| Customers | |
| Create Customers | Creates  a customer in DocketManager with access to the following fields:
  | 
| Update Customers | Updates a customer in DocketManager with access to the following fields: Customer Id (required) 
  | 
| Create Customer Notes | Creates a customer note in DocketManager with access to the following fields:
  | 
| Create Customer Tasks | Creates a customer task in DocketManager with access to the following fields:
  | 
| Contacts | |
| Create Contact | Creates a contact in DocketManager with access to the following fields:
  | 
| Update Contact | Updates a contact in DocketManager with access to the following fields:
  | 
| Create Contact Note | Creates a contact note in DocketManager with access to the following fields:
  | 
| Create Contact Task | Creates a contact task in DocketManager with access to the following fields:
  | 
| Quotes | |
| Create Quote Note | Creates a quote note in DocketManager with access to the following fields:
  | 
| Create Quote Task | Creates a quote task in DocketManager with access to the following fields:
  | 
| Quote Items | |
| Create Quote Item Note | Creates a quote item note in DocketManager with access to the following fields:
  | 
| Create Quote Item Task | Creates a quote item task in DocketManager with access to the following fields:
  | 
| Orders | |
| Create Order Note | Creates an order note in DocketManager with access to the following fields:
  | 
| Create Order Task | Creates an order task in DocketManager with access to the following fields:
  | 
| Payments | |
| Create Payment | Creates a payment in DocketManager with access to the following fields:
  | 
| Shipments | |
| Create Shipment | Creates a shipment in DocketManager with access to the following fields:
  | 
| Order Items | |
| Queue Move | Changes the order item's queue  in DocketManager with access to the following fields:
  | 
| Create Order Item Note | Creates an order item note in DocketManager with access to the following fields:
  | 
| Create Order Item Task | Creates an order item task in DocketManager with access to the following fields:
  | 
| General | |
| Create Task | Creates an unassociated task in DocketManager with access to the following fields:
  | 
| Search | |
| Find Customer | Locates a customer using one of the following fields:
  | 
| Find Contact | Locates a contact using one of the following fields:
  | 
| Find Employee | Locates an employee using one of the following fields:
  | 
| Find Quote | Locates a quote using one of the following fields:
  | 
| Find Quote Item | Locates a quote item using one of the following fields:
  | 
| Find Order | Locates an order using one of the following fields:
  | 
| Find Order Item | Locations an order item using one of the following fields:
  | 
                 
   create new ticket
  check ticket status