FAQ - Why Isn't my Template Pricing Working?


Template Pricing is based on the specs that are set on the template, however Department Items can be set to be included in that price or added to it.


When a template is used in an order, any changes to the specs affects the price.

i.e. The price of a template is set at $50 and the template includes 20lb bond stock at $10 of that price. If the stock is changed to 65lb offset stock at $15, then the order is now $55 ($50 - $10 + $15 = $55)


If the pricing on the order is different from the template, and you don't believe you made any adjustments, try refreshing the template on the Details tab back to the original specs and see if the price is correct.


Template PricingĀ is also based on finished sheets (quantity x versions x sheets x sets) not the order quantity so quantity scales and pricing must be adjusted to reflect per sheet cost.

i.e. If the template is for pads of 50 that are $5 per pad, the first scale should be a quantity 50 instead of 1 and the price should be $0.10 instead of $5.