The tax on an order will calculate based on the tax rate that has been set at the order and shipment level. 


Option 1: Apply a Tax Rate to an Order

  • From the Order View page, click Actions > Edit.
  • Under General locate Tax Type and update the selection.
  • Click Save.

Note: This will update the tax rate for the current order but you may also want to 

update the customer with a default tax rate. For more information, see Customers - Financial.



Option 2: Apply a Tax Rate to a Shipment

  • From the Order View page, hover over the name of a shipment and select the pencil icon.
  • Shipping is Taxable should be toggled to Yes.
  • Update the Tax Rate field.
  • Click Save.


For more information, see Orders - Creating a Shipment.