The tax on an order will calculate based on the tax rate that has been set at the order and shipment level.
Option 1: Apply a Tax Rate to an Order
- From the Order View page, click Actions > Edit.
- Under General locate Tax Type and update the selection.
- Click Save.
Note: This will update the tax rate for the current order but you may also want to
update the customer with a default tax rate. For more information, see Customers - Financial.
Option 2: Apply a Tax Rate to a Shipment
- From the Order View page, hover over the name of a shipment and select the pencil icon.
- Shipping is Taxable should be toggled to Yes.
- Update the Tax Rate field.
- Click Save.
For more information, see Orders - Creating a Shipment.