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To integrate Shippo online, Shipping option must first be added to a Customer's Online Ordering setup, and then Shipping Box/Weight has to be setup on the Online Ordering Product. 


Customer Shipping Settings

  • Navigate to CRM > Customers
  • Select a Customer by clicking on their name
  • In the top right corner Click Actions > Edit
  • Scroll down to the Online Ordering section
  • In the Shipping field select Shipped

Set Product Weight and Boxes
In order for Shippo to calculate accurate shipping rates, a box size and weight must be assigned at the Product level.

  • Navigate to Online Ordering > Products
  • Click on a Product Name (first column) to Edit
  • Click Edit Mode (if not set as default)
  • Scroll down to the Shipping section


Box Settings

  • Choose Box Dynamically
    If set to Yes, the box can be selected using flat size variables and capacity. 
    If set to No, the box will be selected by capacity only.
  • Choose a Capacity Unit from the dropdown
  • Click on the + icon in the Box section
  • Choose a Box
    Boxes can be created in Settings > Dockets > Order Options > Shipping > Boxes
  • Set the Maximum number of pieces that fit in the selected box
  • Click Save


Weight Settings

  • Enter a Weight
  • Select a Mass Unit
  • Enter a per value
    This is the quantity of product that the weight is based on
  • Select a Unit from the dropdown - Linear, Pieces, Area

  

Once the Shipped option has been added to a Customer's Online Ordering setup, and the Shipping Box/Weight has been setup on the Online Ordering Product, the integration of Shippo online is complete. 

Note: If you have not already done so, make sure you have registered for a free Shippo account and have been granted an authentication token that has been entered for Integration (see Creating a Shippo Account - Integrations - Shippo)

How to Add a Shippo Account

Add an existing account or register for a new Shippo account.

(See Go Shippo - Carriers)


How to Add/Setup a Shippo Carrier

You can create, modify, delete, and specify which shipping carriers you want to use with Shippo.

(See Go Shippo - Carriers)


How to Print a Label with Shippo

You can create and print shipping labels with Shippo.

(See Go Shippo - Labels)


Shippo FAQ's

To view Frequently Asked Questions on Shippo, see Shippo - FAQs