There are several canned email Types available on DocketManager but they cannot be customized. Multiple emails can be created for each type.
Once a Canned Email has been saved with a specific type, the Type field cannot be edited.
The available email Types include:
Accounting
General 
Item 
Journal Entry 
Login 
Online Order Confirmation 
Online Order Needs Approval 
Online Order Sent For Approval 
Orders 
Outsources 
Proof 
Purchase Order 
Quote 
Shipping
 
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