There are several canned email Types available on DocketManager but they cannot be customized. Multiple emails can be created for each type.
Once a Canned Email has been saved with a specific type, the Type field cannot be edited.
The available email Types include:
Accounting
General
Item
Journal Entry
Login
Online Order Confirmation
Online Order Needs Approval
Online Order Sent For Approval
Orders
Outsources
Proof
Purchase Order
Quote
Shipping