General

General - Email Tracking
Emails can be viewed from the Dashboard, under My Recent Communications. or from the Records Page (Settings > Communications > Records) The Status column will indicate if the em...
Tue, Nov 3, 2020 at 1:53 PM
General - Hierarchy of Handling Fees
The handling fee is applied to an order when a shipment is made or shippo is used. It covers the cost for the packaging, repackaging and movement of goods. The fee can be set as a percentage or do...
Wed, Feb 14, 2024 at 6:59 PM
General - Payment Methods
Payments can be applied from the Customer view page, Order view page, POS, or Payments tab under accounting. Credit Card Payments and Refunds Note: Credit Card payment profile details shou...
Sun, Nov 17, 2019 at 9:18 PM
Files - Overview
This Article Has No Back Button, Please Toggle the Help Side Panel Off/On to Return to previous Help Page. DocketManager lets you attach files to several items in the system to maintain records...
Tue, Aug 18, 2026 at 3:40 PM