General FAQ

FAQ - What version am I on?
Back To check which version of DocketManager you are on, hover the mouse over the DocketManager logo on the top left-hand side. You can also click your name in the top right corner of th...
Tue, Jul 18, 2023 at 2:42 PM
FAQ - Is DocketManager Down?
There are any number of issues that may impact the running of DocketManager. To determine if DocketManager is down, below is a list of things to try before contacting support.  If the DocketMa...
Mon, Feb 22, 2021 at 12:58 PM
FAQ - Why are Documents not Displaying?
Back Documents display in a separate pop-up window and my be blocked by your browser settings. A pop-up blocker alert will appear in the right hand side of your browser address bar. Click on the ...
Wed, Jun 28, 2023 at 4:07 PM
How do I ship to a Contact that is not in my system?
Back Sometimes it is necessary to ship to a contact that is not available in your system. The contact name may be used once and therefore does not require being added as a Contact in the CRM. A c...
Tue, Jul 2, 2024 at 4:33 PM