General FAQ

FAQ - What version am I on?
Back To check which version of DocketManager you are on, hover the mouse over the DocketManager logo on the top left-hand side. You can also click your name in the top right corner of th...
Tue, Jun 1, 2021 at 10:54 AM
FAQ - Is DocketManager Down?
There are any number of issues that may impact the running of DocketManager. To determine if DocketManager is down, below is a list of things to try before contacting support.  If the DocketMa...
Mon, Feb 22, 2021 at 12:58 PM
FAQ - Why are Documents not Displaying?
Back If the reports will not generate, make sure you click on the pop-up blocker.  Then check the radio button beside "Always allow pop-ups from ...."
Thu, Apr 21, 2022 at 3:35 PM
FAQ - How to Add/Remove an Employee from DocketManager?
Back An Employee can be added or removed from DocketManager from the Account page for your company.  To Add an Employee: Step    Action   1.      Select {Settings} and then select {Account} u...
Fri, Jan 21, 2022 at 11:49 AM