General

General Support
Have a question? Try searching our online Knowledge Base by selecting {Articles} in bottom left of  your DocketManager or click here. If an article is missing the information you are looking...
Thu, Nov 3, 2022 at 4:50 PM
Email SPF Records
In version 3.07, we implemented a new dedicated email sending IP. This change will improve DocketManager’s ability to deliver your email and will help reduce the spam ranking of emails sent. Wheth...
Mon, Feb 22, 2021 at 11:16 AM
Best Practices for Submitting a Ticket
In DocketManager, if you ever have an issue with a miscalculation, an error message, or a function that's just not working, use the Issue at the bottom of the page.  By selecting this link, it...
Mon, Feb 22, 2021 at 11:22 AM
How to Delete Browser Cache on Google Chrome?
The basic function of a browser is to connect to a website’s server, download internet files and display them to the users. And, in order to do so, every browser maintains a temporary internet fil...
Mon, Feb 22, 2021 at 11:24 AM
Acceptable File Types
Several file types are acceptable wherever files can be uploaded on DocketManager. (i.e. Item View) Below is a list of acceptable file types: .numbers .pages .pub .pptx .pptm .ppsx .p...
Tue, May 24, 2022 at 3:07 PM
Page Load Timer Plugin for Chrome
It is a useful tool for checking page load times in the form of a Chrome extension. See Page Load Timer Plugin for Chrome. This extension measures page load time and displays it in the tool...
Mon, Feb 22, 2021 at 11:25 AM
FAQ - How to Import Journal Entry into QuickBooks Desktop
Note: DocketManager needs to be setup as a customer on QuickBooks Desktop and the tax GL on DocketManager needs to be the name of the tax vendor from QuickBooks Desktop. Step 1: Export the a...
Mon, Sep 25, 2023 at 10:58 AM