Have a question? Try searching our online Knowledge Base by selecting {Articles} in bottom left of  your DocketManager or click here. If an article is missing the information you are looking...

In version 3.07, we implemented a new dedicated email sending IP. This change will improve DocketManager’s ability to deliver your email and will help reduce the spam ranking of emails sent. Wheth...

In DocketManager, if you ever have an issue with a miscalculation, an error message, or a function that's just not working, use the Issue at the bottom of the page.  By selecting this link, it...

Important: For best results, ensure your computer is not under heavy load and has sufficient available memory and disk space, as limited system resources can significantly impact web application p...

The basic function of a browser is to connect to a website’s server, download internet files and display them to the users. And, in order to do so, every browser maintains a temporary internet fil...

Several file types are acceptable wherever files can be uploaded on DocketManager. (i.e. Item View) Below is a list of acceptable file types: .numbers .pages .pub .pptx .pptm .ppsx .p...

It is a useful tool for checking page load times in the form of a Chrome extension. See Page Load Timer Plugin for Chrome. This extension measures page load time and displays it in the tool...

Import Journal Entries - QuickBooks Desktop Note: DocketManager needs to be setup as a customer on QuickBooks Desktop and the tax GL on DocketManager needs to be the name of the tax vendor from Q...

DocketManager uses two-factor authentication to safeguard your site data. When you log in you will be prompted to Verify your identity by entering a code that will be sent the email address listed...

Edit Mode Default Tired of clicking on Edit Mode every time you want to make a revision to an item? Minimize clicks by setting Edit Mode as the default for quotes, orders, and products. Securit...