Accounting

FAQ - What is a Discrepancy?
Back A discrepancy is the difference between the quote/order Total and the Actual Total. The difference in these values is often caused by a recalculation on the order/quote.  Common reasons ...
Tue, Feb 23, 2021 at 11:46 AM
FAQ - What is an Untracked Item?
Back Untracked Items will appear on the GL Account Breakdown page. An Untracked item appears when an order item is posted with a value that is not tracked on a GL Account. ...
Wed, Apr 14, 2021 at 9:04 AM
FAQ - How are GLs Used in the System?
Back GL Accounts are used in DocketManager to create sales journal entries that can be transferred into your accounting package.  To use GL Accounts, you must first add them into the system. ...
Thu, Mar 25, 2021 at 3:37 PM
FAQ - Are Closeouts Required in DocketManager?
Back Closeouts are snapshots of the Revenue and GL Account Breakdown values for a certain period. These values, when balanced, can be entered into an accounting program through a .txt file import...
Tue, Feb 23, 2021 at 12:04 PM
FAQ - Where Can I See the Orders/Deposits Included in my Last Closeout?
Back The number of Orders/Deposits included in a closeout appear on the top left-hand side of the Closeout edit page. If you select the number itself, the page will redirect to the Order...
Wed, Apr 14, 2021 at 9:15 AM
FAQ - What are the Commission Amounts Based Off?
Back Commission amounts are based off of the Item Total. The commission can be set as a dollar amount or a percentage. Default commission contacts can be added on the customer level, meaning ...
Wed, Apr 14, 2021 at 9:23 AM
FAQ - How do I Change Employee Commission Rates?
Back Commission rates for employees are set on a customer level. To add/change an employee's commission rates, you would need to bulk action the default commission contact and percentage on ...
Wed, Apr 14, 2021 at 9:21 AM
FAQ - What is the Difference Between Revenue Breakdown and GL Account Breakdown on a Closeout?
Back When a closeout is done, it will be broken down into two sections, Revenue Breakdown and GL Account Breakdown. The Revenue Breakdown provides a snapshot of  revenue from department items, s...
Mon, Apr 25, 2022 at 1:06 PM
FAQ - Why do my Dashboard Sales Numbers not match the Sales Report Pulled?
Back The Dashboard Sales info boxes display the order value, posted or unposted, for a specified time period.  This differs from the sales report, which shows the value of posted orders for a sp...
Tue, Feb 23, 2021 at 1:45 PM
FAQ - What are the Advantages/Disadvantages of Bringing in Previous AR?
Back Previous AR relates to invoices from your previous MIS, that have an outstanding balance due, being imported into DocketManager. Once imported, the previous AR will appear as posted orders t...
Wed, Nov 18, 2020 at 12:18 PM