Accounting

FAQ - What is a Discrepancy?
A discrepancy is the difference between the quote/order Total and the Actual Total. The difference in these values is often caused by a recalculation on the...
Thu, 26 Sep, 2019 at 12:24 PM
FAQ - What is an Untracked Item?
Untracked Items will appear on the GL Account Breakdown page. An Untracked item appears when an order item is posted with a value that is not tracked on ...
Thu, 19 Sep, 2019 at 10:39 AM
FAQ - How are GLs Used in the System?
GL Accounts are used in DocketManager to create sales journal entries that can be transferred into your accounting package.  To use GL Accounts, you mu...
Tue, 23 Jul, 2019 at 2:40 PM
FAQ - Are Closeouts Required in DocketManager?
Closeouts are snapshots of the Revenue and GL Account Breakdown values for a certain period. These values, when balanced, can be entered into an accounting ...
Thu, 19 Sep, 2019 at 10:40 AM
FAQ - Where Can I See the Orders/Deposits Included in my Last Closeout?
The number of Orders/Deposits included in a closeout appear on the top left-hand side of the Closeout edit page. If you select the number itself, the ...
Thu, 19 Sep, 2019 at 10:40 AM
FAQ - What are the Commission Amounts Based off?
Commission amounts are based off of the Item Total. The commission can be set as a dollar amount or a percentage. Default commission contacts can be add...
Thu, 19 Sep, 2019 at 10:44 AM
FAQ - How do I Change Employee Commission Rates?
Commission rates for employees are set on a customer level. To add/change an employee's commission rates, you would need to bulk action the default com...
Mon, 28 Oct, 2019 at 12:21 PM
FAQ - What is the Difference Between Revenue Breakdown and GL Account Breakdown on a Closeout?
When a closeout is done, it will be broken down into two sections, Revenue Breakdown and GL Account Breakdown. The Revenue Breakdown provides a snapshot o...
Thu, 19 Sep, 2019 at 10:51 AM
FAQ - Why do my Dashboard Sales Numbers not Match the Sales Report Pulled?
The dashboard sales info boxes display the order value, posted or unposted, for a specified time period.  This differs from the sales report, which shows t...
Fri, 1 Nov, 2019 at 1:17 PM
FAQ - What are the Advantages/Disadvantages of Bringing in Previous AR?
Previous AR relates to invoices from your previous MIS, that have an outstanding balance due, being imported into DocketManager. Once imported, the previous...
Fri, 1 Nov, 2019 at 11:49 AM