Back A discrepancy is the difference between the quote/order Total and the Actual Total. The difference in these values is often caused by a recalculation on the order/quote.  Common reasons ...

Back Untracked Items will appear on the GL Account Breakdown page. An Untracked item appears when an order item is posted with a value that is not tracked on a GL Account. An Untracked item...

Back GL Accounts are used in DocketManager to create sales journal entries that can be transferred into your accounting package.  To use GL Accounts, you must first add them into the system. ...

Back Closeouts are snapshots of the Revenue and GL Account Breakdown values for a certain period. These values, when balanced, can be entered into an accounting program through a .txt file import...

Back The number of Orders/Deposits included in a closeout appear on the top left-hand side of the Closeout edit page. If you select the number itself, the page will redirect to the Order...

Back Commission amounts are based off of the Item Total. The commission can be set as a dollar amount or a percentage. Default commission contacts can be added on the customer level, meaning ...

Back Commission rates for employees are set on a customer level. To add/change an employee's commission rates, you would need to bulk action the default commission contact and percentage on e...

Back When a closeout is done, it will be broken down into two sections, Revenue Breakdown and GL Account Breakdown. The Revenue Breakdown provides a snapshot of  revenue from department items, s...

Back The Dashboard Sales info boxes display the order value, posted or unposted, for a specified time period.  This differs from the sales report, which shows the value of posted orders for a sp...

Back Previous AR relates to invoices from your previous MIS, that have an outstanding balance due, being imported into DocketManager. Once imported, the previous AR will appear as posted orders t...